Unifying BPM and SOA

BPM and SOA, typically at odds with one another, are unified in TrackerSuite.Net, a suite of integrated, 100% Web based applications that streamline and automate business processes.

Business Process Management (BPM) and Service Oriented Architecture (SOA) have different priorities, which can put the groups that drive them, the business group and the IT group, at odds.  However, the unification of these initiatives offers the organization as a whole powerful new tools and increased productivity, without sacrificing agility.

BPM focuses on improving the efficiency of business processes, increasing their transparency as well as their ability to bridge organizational divisions.  

SOA focuses on developing re-usable business services, maintaining an agile IT framework within the organization that adapts easily to change.

These differing priorities can cause friction. Business groups driving BPM are concerned primarily with the results of a process, while IT groups driving SOA are concerned with the service that powers the process, and how it impinges on other services.

However, the successful integration of BPM and SOA offers compelling benefits to any organization, including:

• Simplified process modifications via agile, modular services.
• Improving process consistency, as well as compliance with business rules and policies, across business units through the re-use of services.

Unifying BPM and SOA with TrackerSuite.Net

TrackerSuite.Net offers a natural solution for organizations seeking to unify BPM and SOA initiatives. TrackerSuite.Net is a suite of 100% Web based applications for all the key divisions that drive business- projects, IT, HR and more

TrackerSuite.Net provides out-of-the-box SOA solutions for core business processes, including Project Management, Time and Expense Reporting, Purchasing and Payment Requests, IT and Support Services, HR Management, CRM and more.

These solutions integrate fully with each other, providing organizations a unique flexibility in managing their business processes, such as the ability to convert support tickets into projects or tasks. The modular approach of TrackerSuite.Net, and its leveraging of Web technologies including LDAP, SOAP and XML provide highly flexible, agile, modular services.

At the same time, these applications provide the deep granularity demanded by the top-down, stepped approach that BPM relies upon. TrackerSuite.Net solutions can easily map to existing organizational business processes, and provide custom fields and areas that deliver a high degree of fidelity to the processes defined by the business model.

In addition, these modules push their data to a single, Web based reporting engine, the Tracker Data Warehouse, which also collects data from legacy HR and Accounting databases. The Tracker Data Warehouse provides critical business intelligence for BPM, delivering reports on costs, progress and performance of processes across the organization. In this fashion, the integration of the TrackerSuite.Net modules and the Tracker Data Warehouse serves as a Web based decision support software solution that business groups can leverage in tracking the performance of processes for possible modification.