- Experience Version 3.6 Today!
- Register today for immediate access to a demonstration site!
TrackerSuite.Net 3.6 Gallery
6. New Tools for Managing Support Tickets and Help Desk Performance
The video content presented here requires JavaScript to be enabled and the latest version of the Adobe Flash Player. If you are you using a browser with JavaScript disabled please enable it now. Otherwise, please update your version of the free Adobe Flash Player by downloading here.
The Open / Closed Ticket Graph provides an at-a-glance review of open tickets at the beginning and end of the month, which IT managers can quickly drill down from to more detailed views, which they can copy and paste into emails for on-the-fly newsletters to their help desk teams.