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A Comprehensive, Web Based IT Suite

Modular, Web based solutions allow organizations to assemble custom solutions for their IT Operations management strategy.

TrackerSuite.Net is a suite of integrated, 100% Web based applications which CIOs, IT Directors and Managers can utilize to improve the processes underlying the IT efforts of their organization: project management, time & expense reporting, asset management, purchasing, support services, resource management and reporting.

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TrackerSuite.Net offers IT departments key advantages in flexibility and its ability to wrap around their particular IT operations, including:

  1. Platform independence.
  2. Modular application framework: Organizations can select the modules they need to assemble the solution they want, from a single help desk solution to an entire IT management suite.
  3. Leveraging existing infrastructure and applications: TrackerSuite.Net integrates with leading email platforms including Lotus Notes and Microsoft Outlook. It can also integrate with project management software applications including Microsoft Project, most popular CRM applications and virtually any other Service Oriented Architecture (SOA) compatible enterprise platform.
  4. Source code included with licensing: Organizations can customize their TrackerSuite.Net applications to suit their needs, either through services provided by Automation Centre, or by utilizing their own IT resources.

Simplify Your IT Operations

Utilizing the following applications, organizations can simplify their IT operations:

Project Tracker.Net

Deliver projects on-time, on-budget with a Web based project management application that offers project portfolios, centralized project files and document management capabilities.

Support Tracker.Net

Maximize your IT help desk efficiencies by providing a central tool for managing support services and tracking help desk performance. Support TrackerSuite.Net is also available as a hosted help desk software solution.

Time Tracker.Net

Combining automatic reminders with Web timesheets that allow users to report time from any location, Time Tracker.Net is a Web based time tracking application that simplifies, streamlines and secures your time reporting process.

Expense Tracker.Net

Utilizing this Web based expense reporting application, project teams and sales personnel working remotely can submit expense reports via the Web, with international forms that support multiple currencies. Submitted expense reports are securely routed to designated approvers for review. An activity log records all document activity, edits and approvals, providing a trail of responsibility for all expenses.

Purchase Tracker.Net

Purchase Tracker.Net is a Web based purchasing application that streamlines and secures the purchase to pay cycle. Purchase orders can be submitted from any location through the Web, and are automatically routed through approvals based on employee role and spending levels. An activity log records all document activity, edits and approvals, providing a trail of responsibility for all procured items.

Personnel Tracker.Net

Personnel Tracker.Net is a Web based personnel management application that improves communication throughout the organization with a Web-accessible, searchable employee directory. It provides HR with a secure employee database with comprehensive files including contact information, skills and training, position history, benefits, pictures and more. Personnel Tracker.Net also simplifies employee change requests and asset provisioning and tracking.

Tracker Data Warehouse

A Web based reporting application that pulls data from the various TrackerSuite.Net modules as well as legacy HR and Accounting databases. The Tracker Data Warehouse generates reports based on current information, reports which can be manipulated as the user needs with filters, pivot tables and drag-and-drop fields.